How to maintain the VIP customer base and big customers, and there is no detailed implementation method, please give pointers, the more detailed the better!
How to maintain the VIP customer base and big customers, and there is no detailed implementation method, please give pointers, the more detailed the better!
1. First of all, the VIP customer file system must be established (it can be done with the EXCL table), which needs to record the relevant information of the customer. The more detailed the better.
2. When there are suitable products, take the initiative to introduce to the right customer
3. On important festivals, for example, the Spring Festival, the annual celebration of the customer company, send the blessings
4, help customers help customers Financial management
The above is a few foolish opinions. The most important thing is to understand customer needs, meet customer needs, and provide customers with more convenient and comprehensive high -quality services